Prism Flow — Support

Need help with Prism Flow? Here are some common questions.

How do I restore my Pro purchase?

Open the app, go to Me tab, tap Upgrade to Pro, then tap Restore Purchase. Your purchase will be restored if it was made with the same Apple ID.

My data disappeared / How do I back up?

Prism Flow stores all data locally on your device. It is not synced to any cloud. To keep a record, use Export check-in records in the Me tab to save a CSV file. Uninstalling the app removes all local data.

How do I delete my data?

Since all data is stored locally, deleting a habit removes its records, and uninstalling the app removes everything. We do not hold any of your data on any server.

Contact

If you have other questions or feedback, email us at support@prismflow.app. We usually reply within 1-2 business days.

Prism Flow — 支持

需要帮助？这里是一些常见问题。

如何恢复 Pro 购买？

打开 App，进入「我的」标签，点击「升级 Pro」，再点击「恢复购买」。使用同一 Apple ID 的购买记录会被恢复。

数据丢失 / 如何备份？

Prism Flow 所有数据仅保存在你的设备本地，不会同步到任何云端。如需留存记录，可在「我的」中使用「导出打卡记录」保存为 CSV 文件。卸载 App 会删除全部本地数据。

如何删除数据？

由于所有数据都存储在本地，删除习惯会连带删除其打卡记录，卸载 App 会删除全部数据。我们不会在任何服务器上保留你的数据。

联系我们

如有其他问题或建议，请发送邮件至 support@prismflow.app，我们通常会在 1-2 个工作日内回复。